1. When will I receive my course material?

Your study package will be mailed out approximately 2 weeks before the start of each semester. If you are studying more than 1 unit, you may receive a separate mail-out for each unit.

If you haven't received your study package by the start of semester contact the Distance Education Office.

2. How do I get an ID card if I can't get on campus?

• Provide a good electronic photographic image (e.g. passport).
• Provide a scanned proof of identity such as a drivers licence or if not available electronically, a photocopy of the drivers licence with signed verification of the true copy.
• Your student ID Number.

This information should be forwarded to the Admission Office by either mail or e-mail.

For more information, see Student ID Cards

3. Where will I sit my exam?

See Examinations

4. How do I submit my assignments?

See Assignments

5. How do I get in touch with my lecturer?

Your lecturer will always be available to you by either e-mail, telephone, on campus at consultation times, at study schools or you can leave a message with the Distance Education Office.

For your lecturer's preferred method of contact read the Unit Outline.

6. Can I find out if there are any other students in my area to form a study group?

• If your unit is MyLO based, you could post questions on the discussion board.
• Attend study schools and meet other students. 

7. Can I start my degree mid year?

Yes. Contact us for clarification.

8. How can I learn how to use computers?

Free Online IT Training for Students

A wide range of IT training materials are available to university staff and students. Courses can be accessed either on or off campus, using your university email account name and password as authentication.

Alternatively the IT Training Offline CD's can be borrowed from the Library.

Websites: www.utas.edu.au/it_training/

9. What if I don't have a home computer?

The University of Tasmania and Faculty of Arts have 24 hour access computer labs for students including distance education students.

To gain access to the Faculty of Arts computer labs in Launceston, contact Mr Damien Collins, Faculty of Arts, Technical Officer. Either phone 03 6324 3224 or email Damien.Collins@utas.edu.au

To gain access to the Faculty of Arts computer labs in Hobart, contact Ms Emma Atkinson, Faculty of Arts, Administration. Either phone 03 6226 7814  or email Emma.Atkinson@utas.edu.au

For locations of campus computer labs see www.campuses.utas.edu.au/campus-maps

UNIaccess website: www.utas.edu.au/uniaccess will give information on how to access computers outside the University of Tasmania

Other Questions?

You might find the answer to your questions at one of the 'Essential UTAS Links' on our home page.