Support and Assistance

Faculty Officers

Faculty Officers are available throughout the year with assistance and advice regarding your enrolment, the rules of your degree and can provide a progress check for graduation purposes. We recommend seeking advice when considering large changes to your enrolment.

The Faculty Officers can be contacted by email at or by phone on 1800 030 955, and are available for individual consultation by phone or in person during the hours listed below.

Monday to Friday 9am - 5pm

Monday, Wednesday, Thursday 9am - 5pm

Burnie (Cradle Coast)

Aleisha Cross
Faculty Officer 
Student Centre, Cradle Coast campus
Ph: 03 6430 4902

Student Advisers - Undergraduate Student Support

Student Advisers can assist you with your transition to university life and any difficulties managing your studies throughout your degree. They offer individualised advice and support to help you solve your problems or identify where you need to go for help and follow up to see how it is all going. We recommend that you get in touch with a Student Adviser if you:

  • need help with time management and planning for assignments
  • would like some initial advice on developing your academic or study skills
  • have personal circumstances affecting your studies
  • need help understanding university processes or accessing online information
  • are having difficulty understanding your study requirements and feel as though you are falling behind
  • are on academic probation
  • want to know more about other support services across the University, including Counselling, the Careers and Employment Service and Disability Services.

They can be contacted in-person, by phone, by lync or by email: 

TSBE and SET Reception, Level 1, Centenary Building, Sandy Bay Campus
Phone: +61 3 6226 1916 


Student Centre, 
Newnham Campus
Phone: +61 3 6324 3105

Cradle Coast:
Main Building 'D'
Phone +61 3 6430 4904

Study Supports