Courses & Units

The Quality Culture and implementing quality improvements CNA420

Note:

This unit is also available in the Graduate Certificate, Graduate Diploma and Masters in Quality Services (Health and Safety).

Introduction

Students completing this unit will have acquired knowledge about workplace culture and its impact on quality service delivery; to acquire knowledge about factors that facilitate or act as barriers to the development of a quality-culture in the workplace; apply this knowledge to critically analyse simulated work-place scenarios

Summary

Unit name The Quality Culture and implementing quality improvements
Unit code CNA420
Credit points 12.5
Faculty/School Faculty of Health
School of Health Science
Discipline School for Health Sciences
Coordinator

Jo Jones

Teaching staff

TBC

Level Honours
Available as student elective? Yes
Breadth Unit? No

Availability

This unit is currently unavailable.

Note

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* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2016 are indicative and subject to change. Finalised census dates for 2016 will be available from the 1st October 2015.

About Census Dates

Fees

Domestic

Band Field of Education
1 090799

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.

Teaching

Teaching Pattern

Flexible

Assessment

Assignment (2000 words) 45%; online discussion and reflection (1500 words) 30% ; online test 25%

TimetableView the lecture timetable | View the full unit timetable

Textbooks

RequiredNone

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