Courses & Units

Introduction to Quality Health Services CNA423

Note:

This unit is also available in the Graduate Certificate, Graduate Diploma and Masters in Quality Services (Health and Safety).

Introduction

Students completing this unit will have acquired knowledge of existing health service models, the internal and external factors that influence the delivery of quality services, and the best-practice models for quality service design.

Summary

Unit name Introduction to Quality Health Services
Unit code CNA423
Credit points 12.5
Faculty/School Faculty of Health
School of Health Science
Discipline School for Health Sciences
Coordinator

Kirsten Black

Level Honours
Available as student elective? Yes
Breadth Unit? No

Availability

This unit is currently unavailable.

Note

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TNE Program units special approval requirements.

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2016 are indicative and subject to change. Finalised census dates for 2016 will be available from the 1st October 2015.

About Census Dates

Fees

Domestic

Band Field of Education
2 061399

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.

Teaching

Teaching Pattern

Flexible

Assessment

Assignment (2000 words) 50%; online discussion and reflection (1500 words) 30%; online test 20%

TimetableView the lecture timetable | View the full unit timetable

Textbooks

Required

Berwick, D.M 2014, Promising care:How We Can Rescue Health by Improving It, San Francisco, CA, Jossey-Bass (Wiley)

The University reserves the right to amend or remove courses and unit availabilities, as appropriate.