Courses & Units

Introduction to Quality Health Services CNA423

Hobart, Launceston

Note:

This unit is also available in the Graduate Certificate, Graduate Diploma and Masters in Quality Services (Health and Safety).

Introduction

Students completing this unit will have acquired knowledge of existing health service models, the internal and external factors that influence the delivery of quality services, and the best-practice models for quality service design.

Summary

Unit name Introduction to Quality Health Services
Unit code CNA423
Credit points 12.5
Faculty/School Faculty of Health and Medicine
School of Health Science
Discipline Health Sciences
Coordinator

 Professor Steve Campbell

Level Honours
Available as student elective? Yes
Breadth Unit? No

Availability

Location Study period Attendance options Available to
Hobart Semester 1 Off-Campus International Domestic
Hobart Semester 2 On-Campus Off-Campus International International Domestic
Hobart Spring school (extended) On-Campus International
Launceston Semester 1 Off-Campus International Domestic
Launceston Semester 2 Off-Campus International Domestic
Launceston Spring school (extended) Off-Campus International Domestic

Key

On-campus
Off-Campus
International students
Domestic students
Note

Units are offered as On-campus where the majority of teaching will occur at the campus identified.  Units offered Off-campus generally have no requirement for attendance at a physical university campus unless the unit has practical or fieldwork components*:  the campus indicated for an Off-Campus unit is the one at which teaching is administered from.

*Please read the Unit Introduction in the Course and Unit Handbook for attendance requirements for units offered in Off-campus mode.

Key Dates

Study Period Start date Census date WW date End date
Semester 1 27/2/2017 23/3/2017 17/4/2017 2/6/2017
Semester 2 17/7/2017 10/8/2017 4/9/2017 20/10/2017
Spring school (extended) 30/10/2017 23/11/2017 22/12/2017 13/2/2018

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2017 are indicative and subject to change. Finalised census dates for 2017 will be available from the 1st October 2016.

About Census Dates

Fees

Domestic

Band CSP Student Contribution Full Fee Paying (domestic) Field of Education
2 2017: $1,131.00 2017: $2,168.00 061399

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.

Teaching

Teaching Pattern

Flexible

Assessment

Assignment (2000 words) 50%; online discussion and reflection (1500 words) 30%; online test 20%

TimetableView the lecture timetable | View the full unit timetable

Textbooks

Required

Berwick, D.M 2014, Promising care:How We Can Rescue Health by Improving It, San Francisco, CA, Jossey-Bass (Wiley)

Co-op Bookshop links

The University reserves the right to amend or remove courses and unit availabilities, as appropriate.