Courses & Units

Introduction to Quality Health Services CNA423

Launceston

Note:

This unit is also available in the Graduate Certificate, Graduate Diploma and  Masters in Quality Services (Health and Safety).

Introduction

Students completing this unit will have acquired knowledge of existing health service models, the internal and external factors that influence the delivery of quality services, and the best-practice models for quality service design.

Summary

Unit name Introduction to Quality Health Services
Unit code CNA423
Credit points 12.5
Faculty/School College of Health and Medicine
School of Nursing
Discipline Nursing
Coordinator

Anne Heath

Level Honours
Available as student elective? Yes
Breadth Unit? No

Availability

Location Study period Attendance options Available to
Launceston Semester 1 Off-Campus International Domestic
Launceston Semester 2 Off-Campus International Domestic
Launceston Spring school (extended) Off-Campus International Domestic

Key

On-campus
Off-Campus
International students
Domestic students
Note

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Key Dates

Study Period Start date Census date WW date End date
Semester 1 25/2/2019 22/3/2019 15/4/2019 2/6/2019
Semester 2 15/7/2019 9/8/2019 2/9/2019 20/10/2019
Spring school (extended) 28/10/2019 20/11/2019 23/12/2019 16/2/2020

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2019 are indicative and subject to change. Finalised census dates for 2019 will be available from the 1st October 2018.

About Census Dates

Fees

Domestic

Band CSP Student Contribution Full Fee Paying (domestic) Field of Education
2 2019: $1,169.00 2019: $2,321.00 061399

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.

Requisites

Teaching

Teaching Pattern

Flexible

Assessment

Assessment Task 1: Online Quiz  25%
Assessment Task 2: Research Report and Infographic 45%
Assessment Task 3: Online Discussion 30%

TimetableView the lecture timetable | View the full unit timetable

Textbooks

Required

Berwick, D.M 2014, Promising care:How We Can Rescue Health by Improving It, San Francisco, CA, Jossey-Bass (Wiley)

Recommended

Co-op Bookshop links

The University reserves the right to amend or remove courses and unit availabilities, as appropriate.