Courses & Units

Workplace Conflict Management Systems LAW556



In this unit students will learn how to evaluate and design effective workplace conflict management systems, appropriate for both small and large organisations.  Students will examine the relationship between formal and informal processes in a conflict management system, and the impact of workplace conflict culture on the success of the system.


Unit name Workplace Conflict Management Systems
Unit code LAW556
Credit points 12.5
Faculty/School College of Arts, Law and Education
Faculty of Law
Discipline Law
Coordinator Dr Olivia Rundle and Dr Samantha Hardy
Teaching staff

Dr Olivia Rundle and Dr Samantha Hardy

Level Postgraduate
Available as student elective? No
Breadth Unit? No


Location Study period Attendance options Available to
Hobart Semester 2 Off-Campus Domestic


International students
Domestic students

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Key Dates

Study Period Start date Census date WW date End date
Semester 2 13/7/2020 10/8/2020 31/8/2020 18/10/2020

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2020 are indicative and subject to change. Finalised census dates for 2020 will be available from the 1st October 2020.

About Census Dates



Band Full Fee Paying (domestic) Field of Education
1 2020: $2,445.00 100707

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.


Teaching Pattern

All unit material will be provided online, in the form of readings, short videos and online activities.


1 x report to management (40%); 1 x case study (40%); 1 x engagement in online activities (20%).

TimetableView the lecture timetable | View the full unit timetable

Flexible Study Options

All unit material will be provided online, in the form of readings, short videos and online activities.



Ury, W., Brett, J and Goldberg, S. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (1988, Jossey-Bass).

Constantino, C.A. and Sickles Merchant, C. Designing Conflict Management Systems (1996, Jossey Bass).

Lipsky, D.B., Seeber, R. and Fincher, R.B. Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals (2003, Jossey Bass).

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The University reserves the right to amend or remove courses and unit availabilities, as appropriate.