Courses & Units

Workplace Relations and Communication ZAX101

Hobart, Launceston, Cradle Coast


This unit will develop your skills in human resource management and client relations in construction. You will learn practical strategies to attract, motivate, lead and retain the right people in your project or workplace team. You will also learn professional written and verbal communication techniques to support effective interaction with people in your organisation, with clients, and in negotiating with contractors and suppliers. Communication techniques covered will include identifying your target audience, tailoring your messages to meet their communication needs, negotiation and conflict resolution techniques, writing and presentation skills for business, and contemporary communication mindsets that address negative workplace practices like gender bias, racial stereotyping, bullying and harassment. In addition to this unit’s formal assessment activities, you will develop a portfolio of evidence reflecting the development of your skills in leadership, communication, teamwork and ethics and social responsibility.


Unit name Workplace Relations and Communication
Unit code ZAX101
Credit points 12.5
Faculty/School University College
Discipline Applied Technologies


Available as student elective? No
Breadth Unit? No


Location Study period Attendance options Available to
Hobart Term 1 On-Campus Domestic
Launceston Term 1 On-Campus Domestic
Cradle Coast Term 1 On-Campus Domestic


International students
Domestic students

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Key Dates

Study Period Start date Census date WW date End date
Term 1 3/2/2020 24/2/2020 11/3/2020 9/4/2020

* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).

Unit census dates currently displaying for 2020 are indicative and subject to change. Finalised census dates for 2020 will be available from the 1st October 2020.

About Census Dates

Learning Outcomes

1. Identify key people and roles in construction projects, and their information requirements.

2. Apply and evaluate verbal and written communication techniques, strategies, styles and formats appropriate to construction work and roles.

3. Identify and explain the principles and challenges of managing people in the workplace.

4. Analyse and apply people management strategies, behaviours and skills that contribute to successful construction projects.

5. Discuss ethical principles for communication and contemporary behaviours and perspectives in the construction workplace.



Band CSP Student Contribution Field of Education
1 2020: $835.00 090301

Fees for next year will be published in October. The fees above only apply for the year shown.

Please note: international students should refer to this page to get an indicative course cost.



1. Communications log snapshot: report, reflection and presentation (50%)

2. Concept map: stakeholder identification and requirements analysis (20%)

3. Case study (30%)

TimetableView the lecture timetable | View the full unit timetable


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The University reserves the right to amend or remove courses and unit availabilities, as appropriate.