Hobart, Launceston, Cradle Coast
This unit will develop your skills in human resource management and client relations in construction. You will learn practical strategies to attract, motivate, lead and retain the right people in your project or workplace team. You will also learn professional written and verbal communication techniques to support effective interaction with people in your organisation, with clients, and in negotiating with contractors and suppliers. Communication techniques covered will include identifying your target audience, tailoring your messages to meet their communication needs, negotiation and conflict resolution techniques, writing and presentation skills for business, and contemporary communication mindsets that address negative workplace practices like gender bias, racial stereotyping, bullying and harassment. In addition to this unit’s formal assessment activities, you will develop a portfolio of evidence reflecting the development of your skills in leadership, communication, teamwork and ethics and social responsibility.
|Unit name||Workplace Relations and Communication|
|Available as student elective?||No|
|Location||Study period||Attendance options||Available to|
|Cradle Coast||Term 1||On-Campus||Domestic|
- International students
- Domestic students
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Units are offered in attending mode unless otherwise indicated (that is attendance is required at the campus identified). A unit identified as offered by distance, that is there is no requirement for attendance, is identified with a nominal enrolment campus. A unit offered to both attending students and by distance from the same campus is identified as having both modes of study.
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|Study Period||Start date||Census date||WW date||End date|
* The Final WW Date is the final date from which you can withdraw from the unit without academic penalty, however you will still incur a financial liability (see withdrawal dates explained for more information).
Unit census dates currently displaying for 2020 are indicative and subject to change. Finalised census dates for 2020 will be available from the 1st October 2020.
1. Identify key people and roles in construction projects, and their information requirements.
2. Apply and evaluate verbal and written communication techniques, strategies, styles and formats appropriate to construction work and roles.
3. Identify and explain the principles and challenges of managing people in the workplace.
4. Analyse and apply people management strategies, behaviours and skills that contribute to successful construction projects.
5. Discuss ethical principles for communication and contemporary behaviours and perspectives in the construction workplace.
|Band||CSP Student Contribution||Field of Education|
Fees for next year will be published in October. The fees above only apply for the year shown.
Please note: international students should refer to this page to get an indicative course cost.
1. Communications log snapshot: report, reflection and presentation (50%)
2. Concept map: stakeholder identification and requirements analysis (20%)
3. Case study (30%)
|Timetable||View the lecture timetable | View the full unit timetable|
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