| Q. Who is covered? |
A. Employees, honorary employees and Council Members undertaking
journeys on authorised University business only.
|
| Q. What do you need to do to ensure that you are covered? |
A. You are automatically covered, except where travel is
being undertaken in transportation that is not recognised
as normal transport eg: travel to Antarctica, helicopters,
chartered planes, etc. If you have any specific queries
regarding the level of cover, contact the insurance officer.
|
| Q. Do I need to take any insurance information with me? |
A. There are emergency travel cards available that provide
an emergency contact number and the policy number, alternatively
an email attachment can be sent with this information, plus
guidelines on how to make a travel claim. Both can be obtained
by contacting the insurance office.
|
| Q. What excesses apply to the policy? |
A. The policy is subject to a $250 excess on each and every
medical, business equipment and luggage claim, including
money.
|
| Q. What about travel within Tasmania? |
A. The policy does not cover travel within Tasmania unless
it forms part of a journey to mainland Australia and overseas.
|
| Q. What are the time limitations on the policy? |
A. 180 days only. For travel in excess of 180 days additional
coverage will need to be arranged. Any additional cost to
the policy is to be met by the Budget Centre.
|
| Q. Are you covered for insurance purposes if you extend
your trip to include annual leave? |
A. The University will only cover private travel that is
incidental to the business trip. Where the trip is extended
to include annual leave, it is the responsibility of the
individual concerned to arrange insurance cover for this
component of the trip.
|
| Q. Do you need to notify the Insurance Officer before travelling? |
A. If you are travelling to a country that is sensitive
in any way, over the age of 80 years, or if you are carrying
out anything that could be construed as dangerous, please
inform the insurance officer.
|
| Q. Where can I obtain information as to whether it is currently
'safe' to a particular country or not? |
A. Please refer to the Department
of Foreign Affairs.
|
| Q. If you are overseas and you need to go to the doctor,
what should you do regarding payment? |
A. You should pay for minor medical expenses. If the condition
is of a more serious nature Chubb Insurance should be contacted
by using the telephone number on the Emergency Travel Card.
|
| Q. Are you covered for overseas emergency medical treatment
for a pre-existing condition? |
A. Cover does extend to include medical expenses for pre-existing
conditions provided you are not travelling against the advice
of a physician, you are not fit to travel or for continuing
medical treatment. For further information, contact the
insurance officer.
|
| Q. Are you covered for medical expenses on return to Australia
after injury or sickness overseas? |
A. Cover does extend to twelve (12) months after the date
of injury, or in the case of sickness, after the date on
which the medical expenses were first incurred as long as
initial treatment was obtained prior to returning to Australia.
|
| Q. If your baggage is misplaced by the airline and you
have to buy necessities, is this covered? |
A. If you are deprived of your baggage for a period of
8 hours or more, you are permitted to purchase essential
items as relief until your baggage is returned.
|
| Q. Is electronic equipment covered for insurance purposes? |
A. Electronic equipment is covered up to a value of $10,000.
Please contact the insurance officer to arrange separate
cover if the piece of equipment is greater than this value.
The cost of this cover will be charged against Budget Centre
funds.
|
| Q. Are there any special conditions with electronic equipment? |
A. If you are taking electronic equipment with you, the
items the University requires them to be taken on board
the aircraft as hand luggage. These items are also required
to be stored in a secure place in the hotel eg the hotel
safe.
|
| Q. If I rent/hire a vehicle do I need to take out the insurance
cover offered by the hire company? |
A. Yes, the most comprehensive level of motor vehicle insurance
cover that is offered by the hire company must be taken
out, including excess reduction options where available.
|
| Q. Are there any exclusions or limitations in the policy
that I should know about? |
A. Please refer to the policy details section for key exclusions.
For further information, please contact the insurance officer.
|
| Q. What procedures are involved if I need to make a claim? |
A. Please refer to the claim procedure section.
|
