Financial Services is a section within the Division of Finance and Administration. Its Mission Statement is :

"To provide accurate and timely financial services to the University community ensuring effective :


• decision support,
• financial and management reporting,
• compliance with legislative requirements and internal control, and
• transaction processing."

As part of a Divisional Strategic Planning Seminar the following values and vision for Financial Services were established :

Values

• Participation in the University community
• Mutual respect and accountability
• Initiative, innovation and responsible risk taking
• Professional and technical competence
• A productive and supportive work environment
  

Vision

By December 2000, Financial Services will be recognised as the primary financial decision support unit in the University's transformation to a commercially astute organisation.

Our success will be measured by :

• Staff and management with the morale and skills to professionally support decisions in a competitive and commercial environment. (morale survey and skills audit)
• Effective service level agreements with senior management, faculties and divisions, and other specialised client groups (eg: Co-operative Research Centres, University Business Enterprises). (measure number of service agreements eg: 3-5)

• Effective and efficient operations in support of the service levels negotiated with customers. (staff and customer survey on the effectiveness of service level agreements for measurements)