UTAS Home › Division of the Deputy Vice-Chancellor (Students & Education) › English Language Centre › IELTS › Frequently Asked Questions
You have a choice of two versions of IELTS - an academic version and a non-academic version. These are known as IELTS Academic and IELTS General Training. It is your responsibility to ensure you have selected the correct test. If you are unsure, you should check with the organisation who has asked you to take the test to determine what their requirements are.
Please visit the IELTS website for an explanation of the differences between Academic and General Training.
IELTS results are issued 13 days after the test. The results will be posted out to candidates on that day unless specifically requested in writing to the IELTS Administrator at the time of application. Test results are valid for two years. You will receive only one Test Report Form. Candidates may also be able to preview their test results online, however this cannot be guaranteed.
When you apply for your exam, you can request up to 5 copies be sent to institutions such as University admissions or registration bodies. You will need to complete the Add Recognising Organisations section on the IELTS online application form If you have already received your results and would like your results sent to an institution, we can arrange that for you as well.
To Apply: Complete the Application for Issue of Additional TRF (PDF 474.6KB) and send it to the IELTS Test centre. A fee of $10 per Test Report Form applies if it is one month after the test. The fee can be paid online or at the UTAS cashier. Please submit your receipt when you apply.
The Listening, Reading and Writing components of the test take approximately 3.5 hours. The speaking will be held directly afterwards, unless advised otherwise. The time of your speaking test will be advised on the day. If you need a particular interview time, please contact the test centre at least three weeks prior to the test date.
We will make every effort to cater for the special needs of disabled or special needs candidates. Candidates with special needs should inform the test centre six weeks before the exam so that appropriate arrangements can be made. Documentary evidence must be supplied. We cannot guarantee that we will be able to meet all your requirements.
You need to bring the passport you supplied when you applied for IELTS. If your passport is with the Department of Immigration, you must retrieve it in order to sit for the test. If you have a new passport, you must provide the test centre with a copy of this document prior to test day. No passport = No exam.You must also bring pens, pencils, erasers and a pencil sharpener. If you bring a drink, it must be in a transparent bottle. NOTHING ELSE IS PERMITTED.
Please read the IELTS refund and transfer policy (PDF 200.4KB) as you may be eligible for a refund. If you think you are eligible for a refund, please complete the Request for Refund form (PDF 469.0KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome.
Please read the IELTS refund and transfer policy (PDF 200.4KB). If you think you are eligible to transfer the date of your IELTS test, please complete the Request for Refund or Test Day Transfer form (PDF 469.0KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome.
If you provide a valid medical certificate within 5 days of the test, you may be eligible for a refund. Please read the IELTS refund and transfer policy (PDF 200.4KB). If you think you are eligible for a refund, please complete the Request for Refund or Test Day Transfer form (PDF 469.0KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome.
If you are not satisfied with your result, you can apply for a remark. You may select any/all of the modules to be remarked.
To apply: Complete the Enquiry on Results form (PDF 386.3KB) and send it to the IELTS test centre with your original Test Report Form within six weeks of the test date. Pay the fee of $176 either online or at the UTAS cashier and provide a copy of the receipt. This fee is fully refunded if your score changes. It can take up to 6 weeks for a remark to be returned. Your new or original Test Report Form will be sent to your postal address upon completion of the remark procedure.
If you wish to make a complaint, please download the Complaint Form for Candidates (PDF 447.0KB). Candidates should use this form to describe the nature of their complaint. If you are making a complaint about an incident on test day, this form must be submitted to the IELTS Administrator on the same day. No complaint will be processed after your results have been released by your test centre.
Please visit the Discover Tasmania website for accommodation and travel information. If you prefer, UTAS on campus accommodation may also be available. Taxi fares from Hobart and Launceston airports to the University campus cost approximately $40.
Authorised by the Director of Studies, Centre for University Pathways and Partnerships
3 October, 2013