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If you have paid your tuition fees and are unable to commence study, you should request a refund of your program/ course* fees.
The University will refund all or part of your fee on the following basis:
Any such refund will be paid within 4 weeks after receipt of your completed ELC Refund Form (PDF 133.0KB).
If you withdraw after the Official Course Start date no refund is payable.
*A 'Course' for the English Language Centre means the total period of study as shown in the Offer of Enrolment and/or the Confirmation of Enrolment (CoE).
The University can, in special or exceptional circumstances, remit an international student fee. Any such refund is at the discretion of the Director of Studies, English Language Centre.
Students may request for course money to be transferred if all of the following conditions are met:
Please note that this refund agreement does not remove the right for the student to take further action under Australia's consumer protection law. In the event a student wishes to dispute the decision on a refund of tuition fee, the student has the right to the University's dispute resolution processes, which do not circumscribe the student's right to pursue other legal remedies.
Please note: Refunds in the event of the University's default are not covered by the University of Tasmania's refund policies. Such situations are covered by the provisions of the ESOS Act 2000 and the ESOS Regulations 2001.
* A Course for the English Language Centre means the total period of study as shown in the Offer of Enrolment and/or the Confirmation of Enrolment (CoE).
If you have a complaint about the English Language Centre on an attendance issue:
If you have a complaint about the English Language Centre on an administrative or academic issue:
Authorised by the Director of Studies, Centre for University Pathways and Partnerships
20 February, 2014