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Listed below are services or information that is commonly requested by first year students.
Most will link to other areas within the university for additional information.
If you have a question about a service that is not listed here, please get in touch with your Student Adviser.
Accommodation Services at the University of Tasmania offers accommodation at residences in Sandy Bay (Hobart) and Newnham (Launceston). Both campuses offer on-campus living (located within a two to five minute walk from the University centre) and homestay accommodation. Accommodation Services at the Sandy Bay campus also offers off-campus residences. For more information visit Accommodation Services.
The hub, which is next to the University Club on the Sandy Bay campus, features: shelter and storage for bikes, solar panels, electric bike recharging points and a bike maintenance station. In addition to this, all UTAS campuses have parking racks for bikes. Given that parking can be tricky, cycling is a great way to easily get to and from campus.
For people new to UTAS the university campuses can be a bit of a maze. The AMC, Cradle Coast, Inveresk, Newnham and Sandy Bay campus maps can be found at Campus Maps. But if you're ever on campus and lost, don't be afraid to just ask.
The staff from the Career Development and Employment Service can help you clarify important career issues, assist you with your career decisions and provide many services to support you to build your career. Knowing what is available to you as a post-graduate can be a great motivator for your studies. The Career Development and Employment Service can also assist by reviewing your résumé, show you their online job posting page "CareerHub" and conduct mock interviews. Refer to Career Development and Employment website.
Whether you are 'new to town' or a Tassie local, you are invited to get involved with Community Friends and Network Programme (CFNP). The programme seeks to support UTAS students to experience the real Tasmania and engage with the UTAS and wider community. This is a great way to meet people, be social and create fun memories from your uni days!
Clubs and Societies play a vital role in campus life, allowing people with similar interests to get together, and giving you the chance to enjoy a life outside of academia. During the TUU's "O Week" there are societies days where the various clubs and societies showcase what they have on offer and where you can sign up. However, don't worry if you missed this - you can always sign up at a later date. This is managed through the Tasmania University Union and more information can be found at Clubs and Societies.
Around the campus you will notice various computer labs. Some labs may only be available for a certain School or Faculty - you're unit outline will tell you if your School/Faculty have computer labs that you can access. The computers in the Library however are available to all students. In the larger libraries there are both Mac and PC computers available however within the smaller satellite libraries you may find that only one or the other are available. The webpage that lists each UTAS library can be found at About Us.
UTAS counsellors offer confidential and professional counselling to students experiencing a range of academic and personal concerns including (but not limited to) anxiety, stress, depression, motivational problems and relationship difficulties. This is a free service and students are absolutely encouraged to access these services if they're having difficulty concentrating on their studies due to the various complications we experience from life. The UTAS counsellors are located on the three main campuses but are also available to connect with students who don't study on these campuses via phone and e-mail. For more information refer to Counselling website.
Through the Disability Advisers, UTAS provides specialist services, study and assessment accommodations for students with a disability and/or health condition. The services provided are done so to facilitate equal access to learning. If you have a temporary or ongoing health condition that is, or could, impact your studies please make an appointment with one of the Disability Adviser today. You will need to have your health practitioner complete a Health Practitioner’s Report (PDF 105.5KB) in order to make an appointment with one of the Disability Advisers. More information can be found at Disability Contact.
There is a health centre located in the TUU building on the Sandy Bay campus that offers bulk billing to healthcare card holders. If you are looking for an alternative practice that bulk bills contact your Student Advocate for options at Student Advice and Advocacy.
UTAS has information that aims to provide students with some helpful advice to better manage their finances while at university. This is great way to prepare yourself to deal with a financial crisis should it strike. In addition to this advice, UTAS also has the "Safety Net Grant Scheme". The purpose of the University of Tasmania's Safety Net Grant Scheme is to provide emergency financial assistance to eligible students who are experiencing financial hardship which is adversely affecting their education. For more information about financial advice or to enquire about the Safety Net Grant Scheme please contact the TUU Student Advocate.
Access to food and drink during the day is available on all main campuses and on most satellite campuses. Campus Services lists what outlets are open and when. The UTAS website also lists the shops and entertainment options available by campus. Visit Campus Information and look for your campus under,"Shops & Entertainment".
We want you to feel safe and comfortable while studying here at UTAS. The University has a Harassment and Discrimination policy which covers all staff and students, and sets out what the University expects from all of us. Feel at ease knowing that behaviour that it is of a harassing, bullying or discriminatory nature will not be tolerated. There are processes in place to deal with Harassment & Discrimination complaints, so if you feel you would like more information about this please speak with your Student Adviser.
The Tasmanian University Union (TUU) have kitchen facilities available for students to use on the Sandy Bay (directly above the Ref) and a tearoom on the Newnham campus (ground floor TUU building). The kitchen available on the Sandy Bay campus includes a microwave - very handy to warm up food during the cold winter months!
There are a number of locations around campus where you can photocopy or print. You will first need to credit your Copy and Printing System (CAPS) account. This involves loading money on to your Student ID card at selected locations. For further info visit Printing and Photocopying.
UTAS recognises the importance of the spiritual dimension to human life and its value in building a socially just and caring community of students and staff. On the Hobart campus the University has developed a Faith Centre (on the ground floor of the TUU building at the east entrance), which provides offices, a chapel and meeting place for University students and staff. The contact number for the centre is +61 3 6226 2697 (Student Centre) and is open by arrangement with the coordinating chaplain. A prayer room and facilities for Muslim students and staff are available on the Hobart campus. These are located on the first floor of the TUU building above the Faith Centre and opposite the Doctor's Clinic. More details are available by phoning the Student Centre on +61 3 6226 2697. Plans for a Faith Centre are being developed on this campus along with specific facilities for an updated Muslim Prayer Room. Currently the Muslim Prayer Room is located at Building 3, Old School Road, Newnham, on the right side of the University Gym. For more details, please phone the Student Centre on +61 3 6324 3787 or visit the website of MSAL. For a more comprehensive list of contacts visit Religious Support.
Riawunna Centre provides excellent support for Aboriginal and Torres Strait Islander students. The Centre maintains close links with the Aboriginal communities in Tasmania and with Indigenous people in other parts of Australia, North America, Europe and Asia. There is support on the Sandy Bay, Newnham and Cradle Coast campuses. Support for Aboriginal and Torres Strait Islander Students include: the Indigenous Tutorial Assistance Scheme (ITAS) Program, the Karni Mapali (Mentor Program), and the Murina Preparation Pathway to name a few. For a full listing of support services and contact details visit Riawunna.
UTAS has security staff present on all campuses and they operate 24 hours. "Help Point" telephones are located around the University to enhance personal security. These Help Points are a direct dial through security's office. Should you feel unsafe on campus or wish to report any suspicious activity or an incident, you can contact security staff through help points located around campus or by phoning the number listed on their webpage Security and Access. It would be a good idea to program your campus security number into your phone now and so it's there should you ever need to call them.
The UniGym operates centres across three locations: Sandy Bay, Newnham and Cradle Coast campuses. This is a great way to keep active, social and fit. While there are weights and cardio rooms, as well as set classes, don't forget that you can hire the gym and equipment for games with friends. Another way to access the gym's services are by joining and society or club who already have made arrangements about times, price and membership. More information about Clubs and Societies can be found in this Student Life directory. More information visit the UniGym website.
Student Advisers support students in each Faculty. They are available to assist students adjust to university life and to help to resolve any issues that may be affecting their university studies. Some students struggle with a number of issues while studying, for example, adjusting to the academic environment, understanding how to access university facilities or understanding university processes and procedures. Students may also encounter stress, financial problems, housing problems, relocation issues, physical and mental health problems, relationship issues and problems with time management. At UTAS there are a number of people and student support services that can help you with these problems, but often knowing where to go can be difficult. Student Advisers offer individualised assistance to help you solve your problems or identify where you need to go for help with these issues. Your Adviser will refer you to specialised support if necessary and follow up to see how it’s all going. From simple requests for information, to more complex and serious matters, Student Advisers are your first point of contact. Find your Student Adviser.
The Tasmania University Union (TUU) provides Student Advocates who are able to assist students with any issue that affects their study including: financial support, academic misconduct, study issues etc. this is free and confidential service. The Student Advocates are aware of university rules and policies and can be a good resource if you need help. Student Advocates are located on the three main campuses but are available for all UTAS students.
The Student Learning team offer a range of programs and resources for all in-degree students, domestic and international, to develop your academic skills, literacy and English language skills. The Student Learning team offer great services such as "Student Learning Drop In". Student Learning Drop In is an academic development service provided by current students working as Student Learning Mentors in Hobart and Launceston. The Student Learning Mentors are successful students who can pass on useful advice on how to improve your writing and study skills. They offer offer free, friendly and individualised academic assistance to all UTAS students. No appointment is necessary and you can visit the Student Learning Drop In as often as you like. For more information about Student Learning Drop In and the wider list of services available through Student Learning.
The Student Legal Service is run on the Sandy Bay campus during semester time, by senior Law School students and offers an advisory and referral service on any legal matter to staff and students of the University. For contact details visit Student Legal Service.
The Tasmania University Union (TUU) is the peak student body that represents all tertiary students attending the University of Tasmania. The TUU's umbrella of services is broad and covers such support and events as: student representation, independent student advocates, protection of student rights, participation in university governance, events and concerts, and clubs and societies. The TUU website is kept up to date with upcoming events and relevant news.
Like most large institutions, UTAS has a very limited number of parking spaces available on each campus. Students, staff and visitors are permitted to park in designated car parking areas. UTAS parking areas are indicated by signs and roads marked with coloured dots to indicate the type of parking permitted. A key for the coloured dots is available on the UTAS Campus Services website and signposted at the entrance of car parks. Metro buses (phone 13 2201) service the three campuses and are a great, reliable way to get to and from the campus. For those closer to campus see "Bicycle Hub" within this directory about cycling options.
Authorised by the Executive Director, Student Centre
15 April, 2013
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