Ordinance, Rules & Policies
Ordinance 8 - Student Complaints
While students are encouraged to attempt to resolve complaints informally, the procedures outlined in Ordinance 8 - Student complaints apply to the formal resolution of complaints. You don't have to complete the formal process if you can reach a resolution of your complaint with the parties involved in the meantime.
Governance & Legal staff manage the University's student complaints process and convene and facilitate meetings of Tribunals and Committees.
The full version of Ordinance 8 - Student Complaints can be found here in PDF format [PDF 92KB].
The following Rules and Policies can assist students:
Rules
- Rule 2 - Rules of Academic Assessment [Word 91KB]
- Rule 3 - Rules of Admission and Student Progress [Word 85KB]
- Rule 4 - Rules of Graduate Research [Word 100KB]
- Rule 5 - Rules of Graduate Research Supervisors [Word 64KB]