University of Tasmania, Australia

Ordinance 8 - Student Complaints

While students are encouraged to attempt to resolve complaints informally, the procedures outlined in Ordinance 8 - Student complaints apply to the formal resolution of complaints. You don't have to complete the formal process if you can reach a resolution of your complaint with the parties involved in the meantime.

Governance & Legal staff manage the University's student complaints process and convene and facilitate meetings of Tribunals and Committees.

The full version of Ordinance 8 - Student Complaints can be found here in PDF format (PDF 92KB).

The following Rules and Policies can assist students:

Rules

• Rule 2 - Rules of Academic Assessment (Word 91KB)
• Rule 3 - Rules of Admission and Student Progress (Word 85KB)
• Rule 4 - Rules of Graduate Research (Word 100KB)

Policies

• Teaching Policies
• Research and research Student Policies