HealthIT - Services by Request Type - Faculty of Health Science

Faculty of Health Science

Communications	E-Mail Internet Web/Proxy Intranet Web Mobile Broadband Fault / Issue Network Wired Issues/Faults Network Wired Relocation OCS Telephones Issues/Faults Telephones New Service UTAS Systems Video/Teleconference Conference VPN Wireless Fault/Issue
Data Backup/Recovery/Quota	Back-up Request File Restore Request Quota Management
Enquiries
Equipment Loan
Infrastructure Management
Mobile Hand Held Device Support	iPad iPhone PDA Smart Phone
Printing/Fax	Fax Printer Access Request Printer Purchase Request Printer Relocation Printing Fault
Purchase	Hardware Upgrade Peripheral Purchase Request Server Related Software Purchase Requests Workstation Purchase Request
Security	Existing User Change Access Request New User Access Request Password Issues/Fault Server Access Request
Servcie Requests - Miscellaneous
Software	Software Fault Software New Install Software OS Software SPMS Software Teleform Software Update
Support - Teachling & Learning
Training	Applications Equipment
Virus
Workstation	PhD Laptop Workstation Fault/Hardware Workstation New/Fresh Install Workstation Relocation

Authorised by the Dean, Health Science

20 June, 2012