Frequently Asked Questions

You have a choice of two versions of IELTS - an academic version and a non-academic version.  These are known as IELTS Academic and IELTS General Training.  It is your responsibility to ensure you have selected the correct test. If you are unsure, you should check with the organisation who has asked you to take the test to determine what their requirements are.

If you require the test for immigration purposes, you will need to confirm which version of the test you need to take with Department of Immigration and Border Protection.

The differences between Academic and General Training.

IELTS results are issued 13 days after the test. The results will be posted out to candidates on that day unless specifically requested in writing to the IELTS Administrator at the time of application. Test results are valid for three years. You will receive only one Test Report Form. Candidates may also be able to preview their test results online, however this cannot be guaranteed.  Candidates can also apply on test day to receive their results by SMS.

When you apply for your exam, you can request up to 5 copies be sent to institutions such as University admissions or registration bodies.  You will need to complete the Add Recognising Organisations section on the IELTS online application form   If you have already received your results and would like your results sent to an institution, we can arrange that for you as well.

To apply for extra copies: Complete the Application for Issue of Additional TRF (PDF 22.4KB) and send it to the IELTS Test centre.  A fee of $10 per Test Report Form applies if it is one month after the test.  The fee can be paid online. Please submit your receipt when you apply.

The Writing, Reading and Listening components of the test take approximately 3.5 hours. The speaking will be held directly afterwards, unless advised otherwise. The time of your speaking test will be advised on the day. If you need an early speaking interview time, please contact the test centre prior to the test date.  No speaking interview times can be changed on test day.

We make every effort to cater for the special needs of disabled or special needs candidates. Candidates with special needs should inform the test centre six weeks before the exam so that appropriate arrangements can be made.  Documentary evidence must be supplied and we will process the application, make an assessment and advise you of what can be offered on test day.

Modified Test Materials

If you have a disability that requires modified materials, you should advise us as soon as possible - at least 3 months before your test date.  You will need to submit a current, original medical certificate that is no more than 2 years old to support your application.  Modified test materials may be approved in instances where you have a special requirement that makes it difficult to demonstrate your English ability.  This might be a permanent or long-term disability, such as a major hearing or sight impairment or dyslexia or maybe an issue such as a broken arm or injury.

If you have a disability that requires administrative arrangements (e.g. extra time) you should apply at least 6 weeks prior to the test.  You will need to submit a current, original medical certificate that is no more than 2 years old to support your application for special arrangements.

Please contact us for further details on the special needs application process.

You need to bring the passport you supplied when you applied for IELTS. If your passport is with the Department of Immigration, you must retrieve it in order to sit for the test.  If you have a new passport, you must provide the test centre with a copy of this document prior to test day. No passport = No exam. You may also bring erasers and a pencil sharpener. If you bring a drink, it must be in a transparent bottle. NOTHING ELSE IS PERMITTED.

Please read the IELTS refund and transfer policy (PDF 305KB) as you may be eligible for a refund. If you think you are eligible for a refund, please complete the Request for Refund or Test Day Transfer form (PDF 122KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome.

Please read the IELTS refund and transfer policy (PDF 305KB).  If you think you are eligible to transfer the date of your IELTS test, please complete the Request for Refund or Test Day Transfer form (PDF 122KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome. If you are advised that you can transfer your exam, please pay the transfer fee online.

If you provide a valid medical certificate within 5 days of the test, you may be eligible for a refund. Please read the IELTS refund and transfer policy (PDF 305KB). If you think you are eligible for a refund, please complete the Request for Refund or Test Day Transfer form (PDF 122KB) and send it to the IELTS test centre. You will be contacted by email to advise the outcome.

IELTS is committed to fairness in all aspects of the IELTS test.  If for any reason you are not satisfied with your result, you are entitled to apply for a re-mark.  A re-mark is called an Enquiry on Result or EOR.  You may select any or all of the modules to be marked again.

To apply within six weeks of the test date:

Your test will be sent to head office of IDP IELTS Australia for remarking by a senior examiner who is not made aware of your original results.   This ensures the reassessment process is fair and unbiased.

The remark fee is fully refunded if your score changes. It can take up to 6 weeks for a remark to be returned. Your new or original Test Report Form will be sent to your postal address upon completion of the remark procedure.

If you wish to make a complaint, please download the Complaint Form for Candidates (PDF 111KB). Candidates should use this form to describe the nature of their complaint. If you are making a complaint about an incident on test day, this form must be submitted to the IELTS Administrator on the same day. No complaint will be processed after your results have been released by your test centre.

Please visit the Discover Tasmania website for accommodation and travel information. If you prefer, UTAS on campus accommodation may also be available. Taxi fares from Hobart and Launceston airports to the University campus cost approximately $40.

The IELTS test fee is $330 which is payable by credit card when you make your online application.

Sometimes candidates will need an early speaking test time if they have to work or have another appointment later in the day.  If you need to request an early speaking test time, the test centre can usually accommodate this request. Please email us at IELTS.Tas@utas.edu.au.

Please contact us for further advice on IELTS exams at UTAS or visit www.ielts.org for other test venues.