University of Tasmania, Australia

ITS provides staff and students with the infrastructure to participate in videoconferencing within and external to UTAS. The service is used for learning and teaching and for administrative functions by all staff and students.

Standard service includes

• Connection to UTAS videoconferencing rooms
• Videoconference booking
• Outside UTAS connectivity
• Point to point connectivity
• Multiple point connection (3 or more points)
• Support
• General audiovisual support
• Training.

This service does not include:

• Room maintenance – (Commercial Services & Development function)
• Teaching methodology training – how to use videoconferencing for learning & teaching.

Service provided to

• Staff
• Visiting staff
• Students.

Service Options

• N/A.

Optional features

• Direct dial if far point IP address is known.

How to request this service

• This service can be requested through the Service Desk or through the Video Conferencing booking page.

Customer responsibilities

• Please report any service failure or interruption to the Service Desk. Ensure that you are finished in a timely manner to allow others to utilise the facilities
• Provide accurate information if contacting a non-UTAS venue.

Support commitments

Our commitment

Service owner

Associate Director, Infrastructure & Operations

Funding model

Cost recovery.