University of Tasmania, Australia

UConnect is the name given to a number of services that allow staff and students to connect to UTAS and the internet. Students and staff are able to access the UConnect wireless service either using their UTAS owned or privately owned devices. UConnect is available across a range of areas on various campuses information on the current wireless coverage can be found on the following site http://uconnect.utas.edu.au/uana.htm. Students are only able to access standard web browser-based services. On request, staff are able to connect to a UConnect Service that enables all standard connections.

Standard service includes

• Student device connection – student Uconnect
• Staff device connection – staff Uconnect
• Self registration through a web setup function
• First tier device support from UTAS Libraries.

This service does not include:

• In-depth support for privately owned wireless capable devices
• The ability for all devices to connect.

Service provided to

• Staff
• Students.

Service options

• N/A

Optional features

• Wireless Printing (CaPS).

How to request this service

• Additional wireless access points can be requested via the Service Desk
• All staff and students have the ability to connect to the wireless network with their UTAS username and password.

Customer responsibilities

• Please report any service failure or interruption to the Service Desk
• To enure that no unauthorised user accesses a university wireless network by protecting the integrity of their UTAS identity
• Customers are responsible for ensuring that they have antivirus software installed.

Support commitments

Our commitment

Service owner

Associate Director, Infrastructure & Operations

Funding model

This service is centrally funded.