University of Tasmania, Australia

UTAS Home | UTAS Staff | UTAS Contacts

Desktop Recording & Broadcasting

UTAS Home ›  › Information Technology Services › Learning & Teaching Services  › Desktop Recording & Broadcasting

MyMedia Service desktop recording offered via the Echo360 Personal Capture software, allows staff to record lectures, presentations and demonstrations from their UTAS computer and publish them directly into the MyMedia Service.

Standard service includes

  • Recording of screen + audio or screen + audio + presenter via the Echo360 Personal Capture software
  • Basic 'cut-based' editing of recordings
  • Publishing of recordings from Echo360 Personal Capture software into the MyMedia Service
  • Training of staff in use of Echo360 Personal Capture software
  • MyMedia Service website and support materials.

This service does not include:

  • Advanced media file conversion
  • Advanced media file editing.

Service provided to

  • Staff (recording and delivery)
  • Students (delivery only).

Service options

  • N/A

Optional features

  • N/A

How to request this service

Customer responsibilities

  • Please report any service failure or interruption, to the Service Desk.
  • Staff are required to make themselves available for training opportunities.

Support commitments

Support hours Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.
Support method Contact the Service Desk.
After hours Currently no provision for after-hours support.
On Call support Currently no provision on-call support.

Our commitment

Measure Target
Reliability Echo 360 Personal Capture: Available 95%
Hours of operation Self Service; available 24/7 on the UTAS network. Outside connections require VPN.
Responsiveness Refer to Service Desk.
Resolution Refer to Service Desk.

Service owner

Associate Director, Service Delivery & Support.

Funding model

This service is centrally funded.

Contents