University of Tasmania, Australia

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My Learning Online

UTAS Home ›  › Information Technology Services › Learning & Teaching Services  › My Learning Online

ITS manages and maintains online learning services for UTAS. This service is a learning management system, known as MyLO (My Learning Online) and is available to all students and staff.

Standard service includes

  • Access for students and staff
  • MyLO administration for staff
  • Learning & Teaching with MyLO website and support materials
  • UConnect student website
  • Technical support
  • MyLO unit creation through MyLO Manager.
This service does not include:
  • Content creation within MyLO units
  • Educational design
  • Pedagogical support.

Service provided to

  • Staff
  • Students.

Service options

  • Wiki
  • ePortfolio
  • Quiz authoring tool (Respondus)
  • Academic integrity (Turnitin)
  • Web conferencing (Blackboard Collaborate)
  • MyMedia Service.

Optional features

  • Technical training for staff
  • Pedagogical training through TILT (Tasmanian Institute of Learning & Teaching).

How to request this service

Customer responsibilities

  • Please report any service failure or interruption, to the Service Desk.

Support commitments

Support hours Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.
Support method Contact the Service Desk
Learning and Teaching Online
After hours Currently no provision for after-hours support.
On-call support Currently no provision for on-call support.

Our commitment

Measure Target
Reliability MyLO application available 99% of the time.
Responsiveness Refer to Service Desk.
Resolution Refer to Service Desk.

Service owner

MyLO 2012 Project Leader

Service owner

This service is centrally funded.

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