ITS manages and maintains online learning services for UTAS. This service is a learning management system, known as MyLO (My Learning Online) and is available to all students and staff.
|Support hours||Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.|
|Support method||Contact the Service Desk
Learning and Teaching Online
|After hours||Currently no provision for after-hours support.|
|On-call support||Currently no provision for on-call support.|
|Reliability||MyLO application available 99% of the time.|
|Responsiveness||Refer to Service Desk.|
|Resolution||Refer to Service Desk.|
MyLO 2012 Project Leader
This service is centrally funded.
Authorised by the Chief Information Officer
23 June, 2014