University of Tasmania, Australia

UTAS has a rapidly growing number of staff using mobile devices. These devices allow staff to continue to be productive whilst on the move and allow access to a limited number of UTAS resources at anytime from anywhere. Those who hold support agreements or leases through Procurement Services should refer to the Service Desk for any support requests. Electronic resources and information will be provided from the ITR website for non-leased devices.

Standard service includes

Currently only Apple iOS devices (e.g. iPad, iPhone, iPod Touch) that have the ability to connect to wireless networks, including UConnect while on campus. Staff can also access:

• UTAS Exchange email
• Web-based services such as UTAS Wikis, HR Web Kiosk* etc.
• Network file share drives: N: Drive, P: Drive, R: Drive and/or S Drive*
• WebDav services.

This service does not include

• Mobile device.

Service provided to

• Staff.

Service options

• N/A

Optional features

• N/A

How to request this service

• This service can be requested through the Service Desk via the work request form.

Customer responsibilities

• To have your iOS device connected to the staff UConnect subnet (for instruction on how to do this, please refer to the Mobile Devices page on the ITs website)
• An active iTunes account to make purchases.

Support commitments

Our commitment

Service owner

Associate Director, Service Delivery & Support

Funding model

Cost recovery.