Student eMail is currently offered to all students as a part of their enrolment package. The email is web enabled only and is viewable through a range of Internet browsers.
This service does not include:
|Support hours||Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.|
|Support method||Contact the Service Desk|
|After hours||Currently no provision for after-hour support.|
|On Call support||Currently no provision for on-call support.|
|Reliability||Email is available 98% of time.|
|Hours of operation||Available 24hrs.|
|Responsiveness||Refer to Service Desk.|
|Resolution||Refer to Service Desk.|
Associate Director, Infrastructure & Operations
This service is centrally funded.
Authorised by the Chief Information Officer
27 February, 2013