ITS provides ICT auditing and assurance across the University on services and systems in order to ensure that all systems are compliant with the UTAS Security Framework and best practice ICT Security. Areas outside of ITS are also able to utilise this service.
This service does not include:
|Support hours||Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.|
|Support method||Contact the Service Desk.|
|After hours||Currently no provision for after-hours support.|
|On Call support||Currently no provision for on-call support.|
To provide expert advice in the ICT audit and assurance process.
|Responsiveness||Refer to Service Desk.|
|Resolution||Refer to Service Desk.|
Chief Information Officer
This service is centrally funded.
Authorised by the Chief Information Officer
25 March, 2013