ITS provides ICT Security and Monitoring services for UTAS ICT services and systems. This is done to best balance the business needs against risk and security concerns, and deliver an outcome that best addresses the needs of the organisation as a whole. ITS offers ICT security services to all UTAS projects, systems and applications to ensure compliance with the UTAS Security Policy (PDF 378.8KB) and meet best practices.
This service does not include:
|Support hours||Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays.|
|Support method||Contact the Service Desk|
|After hours||Currently no provision for after-hours support.|
|On Call support||Currently no provision for on-call support.|
ITS is committed to help provide a secure ICT environment through monitoring and response.
|Responsiveness||Refer to Service Desk.|
|Resolution||Refer to Service Desk.|
Chief Information Officer
This service is centrally funded.
Authorised by the Chief Information Officer
25 March, 2013