Information Technology Services

MyLO unavailable off-campus

Summary

MyLO is available on-campus but is inaccessible off-campus

Start Date

8th Feb 2017 12:20pm

End Date

8th Feb 2017 12:50pm

Status

Resolved

Type

Unplanned Outage

Location

All Campuses

MyLO is currently unavailable to users off-campus. MyLO is available from within the UTAS network however. IT Services are currently working on this as a high priority and expect to have this restored as soon as possible.

It may be possible to work-around this issue by utilising VPN.

UPDATE 1:00pm Wednesday 8-Feb-2017: The MyLO authentication page is now again accessible for Staff and Students who are off-campus.