Information Technology Services

eForms not accessible

Summary

Time-out error message after attempting to login to eForms

Start Date

3rd Oct 2017 8:45am

End Date

3rd Oct 2017 3:15pm

Status

Resolved

Type

Unplanned Outage

Location

All Campuses

The eForm system (eforms.utas.edu.au) is currently inaccessible.

Users attempting to access eForms receive a message: "Error authenticating - The operation has timed out" and are unable to proceed.

The team responsible have identified the cause of the problem and are working to resolve the issue.

UPDATE 12:15pm Tuesday 3-Oct-2017: ITS are working with the vendor to resolve the time-out issue.

UPDATE 3:15pm Tuesday 3-Oct-2017: eForms are now back online.