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ITS manages a large portfolio of learning and teaching applications including social media that can assist UTAS business.
This service does not include:
| Support hours |
Mon – Fri, 8:45am – 5pm AEST and AEDST, excluding prescribed public holidays. |
|---|---|
| Support method |
Contacting the Service Desk |
| After hours |
Currently no provision for after-hours support. |
| On-call support |
Currently no provision for on-call support. |
| Measure | Target |
|---|---|
|
Reliability |
Service uptime 99% |
|
Responsiveness |
Refer to Service Desk |
|
Resolution |
Refer to Service Desk |
Associate Director, Service Delivery & Support.
This service is centrally funded.
Authorised by the Chief Information Officer
26 February, 2013
Future Students | International Students | Postgraduate Students | Current Students
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