Known Issues
Authentication:
Authentication is currently handled through LDAP. In the event that the authentication is required to be switched back to POP, the following applies: In the event of postoffice outage, authentication is not possible and printing will abort with an error.
Additionally, if the postoffice is under heavy load, such as from a mass-email virus attack, authentication attempts may time out and fail.In such instances, wait a few minutes and try again.
Hewlett-Packards:
HP Laserjets occasionally produce postscript errors when using the Apple Laserwriter driver. Use the Adobe Generic Postscript driver, or correct HP driver.
Printer RAM:
Users are billed for jobs that printers accept but then cannot print. Make sure your printer has sufficient RAM to handle all jobs. (Recommend 128Mb)
Date & Time:
If the Date & Time on the client is badly out of whack (eg: 1904) the machine will be unable to Pharos print. This is primarily an issue on Macs with bad internal batteries. |
