Students require a variety of skills to effectively interact with technology throughout their university studies. A student’s background and the requirements of their courses will influence the technology skills they need and how these are acquired. Most students will have to continually update these skills throughout their studies. To facilitate this ongoing development, students require access to a variety of support resources.
The Centre for the Advancement of Learning and Teaching (CALT) and Information Technology Services (ITR) are jointly responsible for the support and training of students and staff in the use of online learning technologies, particularly MyLO. Resources available include:
CALT staff are available to assist unit coordinators develop appropriate resources and training sessions for their students. To discuss your students' training and support requirements contact CALT.
Help is available for students and staff in the use of generic IT applications such as web browsers, computer operating systems and the standard Microsoft applications, Word, Excel and PowerPoint. Training in these applications is supported through the International Computer Driving Licence (ICDL) and other self-paced tutorials available at IT Training Online.
Training is scheduled to start in week 2 of each semester and includes general information about accessing and using MyLO. Course timetables are available from the Service Desk. Students who participate in the UniStart enabling program will also receive training in using MyLO.
Unit coordinators are encouraged to discuss with students (preferably in a computer laboratory/workshop situation) the ways MyLO is used in their unit and to alert them to the help resources available. You can use the document MyLO: Information for students (PDF 86KB) as a framework for the session.
Authorised by the Associate Director, Service Delivery & Support
31 May, 2011