Students who enrol late will gain access to MyLO units when their enrolment details are updated on the student system by Student Administration. If a Unit Coordinator wants to provide a student with access before their enrolment details are finalised, they can add the student using the MyLO Manager .
Staff and students access MyLO using their email account names [the bit before the @] and password. New students have their email account name and password printed on their enrolment statement. If staff or students forget or want to change their password, contact the Service Desk. Passwords may be changed on the UTAS Change/Sync Password page. The URL is https://password.its.utas.edu.au/.
Not all units offered at UTAS have an online component, therefore will not appear in a student's MyLO Course List. Some units may not appear due to the following reasons:
Most of these issues can be resolved by asking the student to :
Other than not being registered as enrolled in the student administration system, or the course not yet officially released through MyLO, students may not be be able to see their online unit because of release settings. Check in the Selective Release Map that the materials you want students to access are:
For information on compatible browsers and browser settings ask the students to select the 'Check Browser' link from the MyLO homepage after logging in.
We highly advise you to spend some time in the first week demonstrating and checking that students can:
If this is can be done in a computer laboratory all the better.
General student IT training is scheduled to start in week 2 of each semester and includes general information about accessing and using MyLO. Course timetables are available from the Service Desk.
Students who participate in the UniStart enabling program will also receive training in using MyLO.
Student enquiries about MyLO should be directed to the Service Desk (ph 1818).
Enquiries by staff regarding MyLO should be directed to (ph 1818 or email: firstname.lastname@example.org).
Authorised by the Associate Director, Service Delivery & Support
31 May, 2011