University of Tasmania, Australia

Take the items and your ID card to the Desk or self check terminal if available.
Please retain the date due receipt  you are issued with. 

Most Reserve Items that are available for 2 hour loan during the day may be borrowed overnight within 2 hours of library closing time.

Reserve items are available for loan from the library in which they are located; they cannot be requested for collection from other libraries or via Flexible Library Services.

Reserve items must be returned to the library from which they have been borrowed. There are penalties for late return of Reserve items. 

• Reserve items can be renewed once if there are no other bookings.
• 3 day loan and low demand items can be renewed up to three times, provided they have not been recalled/requested by another client.

You can renew items you have on loan by going to the library home page and selecting My Library. 

An item you have on loan may be recalled before the original due date if it is requested by another client. You will be notified by email if the loan period is reduced. If the loan period has been reduced you will have 7 days to return the item to the library.  Flexible Borrowers have 10 days to return a recalled item to allow for postage.

Note: If there are already requests on an item you borrow the loan period will be automatically set to 7 days.

Fines of $1 per day apply for the late return of recalled/requested items. Maximum fine $30.

If you have placed a request/recall on an item you will be notified by e-mail when it is ready to collect. You will have 5 days to collect a low demand item and 2 days to collect a 3 day loan item.
 

You can return most items to any library service point using the appropriate return chute. Reserve items however must be returned to the library from which they were borrowed. An after-hours return chute is available in most libraries. Non-reserve items may also be returned to the Polytechnic Library in Devonport.

Please note that the return chute at both the Art Library and the Clinical Library are only accessible when the building is open. The Music Library does not have an after-hours return chute.

Items must be renewed or returned by the due date. The library imposes fines for overdue items (see Penalties for overdue items in the table above).

It is the borrower's responsibility to note the due date and return the items on time. Responsibility for all material issued rests with the person named on the ID card unless the card's loss was reported to the library prior to the date the material was borrowed.

Unauthorised removal of library material that has not been formally issued, and the mutilation or damage of library material are treated as serious offences. Ordinance 79 (Library Ordinance) (PDF 22.7KB) , Ordinance 9 (Student Discipline) (PDF 69.3KB) and Rule 101 (Library Rules) (PDF 39.5KB) apply.
 

An account for the replacement cost of the item and a processing fee of $30 will be emailed to your UTAS email address.

• Accounts for Reserve items are sent after the item is 7 days overdue.
• Accounts for 3 day loan items are sent after the item is 14 days overdue.
• Accounts for Low demand items are sent after the item is 28 days overdue.
   

Library notices (including reminder, overdue, and hold pick-up  notices) are sent by e-mail to clients' official UTAS e-mail addresses.
Please note: We cannot guarantee you will receive notices from the library if you have forwarded your university email.
The library strongly recommends against forwarding university email to external addresses.
 

You do not need to pay your fine until your total fine is $5 or more.

Payment is accepted in the following ways:

• EFTPOS: In person at the Library
• Cash: Accepted only by the University Cashier at the Launceston, Cradle Coast and Sandy Bay Campuses. 
• Phone payments: Available by calling the University cashier on (03) 63243507. Once your payment has been confirmed you will need to ask the Cashier to fax the receipt to the appropriate Library to enable staff to remove the fine from your record.

If you are having difficulty paying fines please don't hesitate to discuss your fines with staff  in the Library or email us at Library.Queries@utas.edu.au.
In most cases, we can organise mutually acceptable payment arrangements.
For example:

• A short term deferment of the payment of a fine
  
• Payment of fines by fortnightly instalments

These options allow you to continue borrowing while paying off your fine.
Where there are extenuating circumstances that have led to fines there may be grounds for having the fines reduced.
 

• Ask when you are in the library
• E-mail Library.Queries@utas.edu.au
• Phone: within Tasmania 1300 304 903 and press 2 (local call cost) -  from interstate (03) 6226 1818 and press 2