Who can use the Intercampus Book Request service?

Any University of Tasmania student or staff member can use the Intercampus Book Request service. Individuals who register as Special Borrowers with the University Library may also use the Intercampus Book Request service.

You will need your University of Tasmania student or staff ID number and your Library PIN. Library PINs are sent to new staff and students as part of the induction process. Special borrowers will need the barcode number (numerals only) on their Library Card and the number they selected as a PIN during the part of the registration process. If you did not receive a Library PIN or have forgotten the number, please request it from the Library Client Services Desk at your library or submit an Ask Us form online.

If you are not part of the University of Tasmania user community, you will need to use your local document delivery/interlibrary loan service to obtain items from the University of Tasmania.

What can I request using the Intercampus Book Request service?

All books, CDs, DVDs, Kits and other items ‘on shelf’ or ‘on loan’ may be requested using the Intercampus Book Request service via the Library Catalogue.

Exceptions apply to:

• items held at the Cradle Coast Campus, which are not available for loan
• items held in Reserve collections, which may not be requested but may be ‘booked’ for borrowing at a specific time
• print serial volumes, reference works, theses and other special material.
  

Journal articles in print publications and sections of books that are not available for loan may be requested using the Intercampus Article Request service via the Library Home page.

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How many books and other items may I request?

The number of requests allowed at any one time depends on your borrower status.

Which libraries may I request books and other items from?

All borrowers may request items that are 'on loan' or items 'on shelf' held in libraries on other University of Tasmania campuses (except the Cradle Coast Campus).  Staff borrowers may also request items held in libraries on their own campus.

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How do I use the Intercampus Book Request service via the Library Catalogue?

1. Intercampus Book Request service is available via the Library Catalogue, which is accessible from the University of Tasmania Library Home Page.
2. Search the Library Catalogue for books, CDs, DVDs and other items.
3. Review the Results of items retrieved for your search.
4. Click on the item title for the Full Record to see availability status.
5. If the item is ‘on loan’ or ‘on shelf’ at another library, place a request.
6. Select REQUEST NEXT AVAILABLE COPY for the fastest delivery.
7. Or, select REQUEST THIS COPY for a specific volume or item.
8. Enter your Student or Staff ID number (or Special Borrower barcode numerals) and Library PIN.
9. Select a location to pickup the item when it’s available for borrowing.
10. Review the Request Confirmation details and select REQUEST.
11. Protect your account, always LOGOUT and RETURN when using a public PC or Mac.
12. Watch for the e-mail saying the item is available for pickup.

Monitor outstanding requests using My Account via the Library Catalogue.

This information is available also on the Do It Yourself on the Library Catalogue help sheet.

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How will I know when requested items are available for pickup?

When the requested Item is available for pickup, you will be notified by e-mail.  Requested items will held at the pickup location for 7 days (normal loan items) or for 3 days (short-term loan items). For registered Flexible Library Services borrowers, requested items are posted to their delivery address.

You can monitor and manage your requests using My Account via the Library Catalogue. You will need your Student or Staff ID number and Library PIN.

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 What are the arrangements for registered Flexible Library Services borrowers?

Students and staff who meet specific criteria may register for Flexible Library Services. Flexible Library Services clients receive library materials mailed directly to their personal address. Additional days are added to the loan period to cover the anticipated mailing time.

To request an item be mailed directly to their personal address, Flexible Library Services borrowers must select Flexible as the pickup location. Also, in the text box, they must provide their Student or Staff ID number, name, and preferred mailing address.

Flexible Library Services Undergraduate and Post-Graduate borrowers may have a total of 10 requests outstanding at any one time. Staff and Higher Degree borrowers may have a total of 15 requests outstanding at any one time. These guidelines do not include requests for journal articles, which are handled through the Intercampus Article Request process. If more items are required, please contact Flexible Library Services staff for assistance.

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What are the arrangements for Cradle Coast Campus borrowers?

Cradle Coast Campus borrowers are registered annually as Flexible Library Services clients using the Flexible Library Services form. Cradle Coast Campus borrowers may choose to have items delivered to their pickup location at the Information Resources Area (CCC) or mailed directly to their personal address.

To request an item be delivered to the Information Resources Area (CCC), Cradle Coast Campus borrowers must select Cradle Coast Campus as the pickup location.

To request an item be mailed directly to their personal address, Cradle Coast Campus borrowers must select Flexible as the pickup location. Also, in the text box, they must provide their Student or Staff ID number, name, and preferred mailing address.

Items may be returned to the Information Resources Area (CCC) or to the Devonport TAFE Library located at 20 Valley Road, Devonport.