When using Google Chrome to access web conferencing you get a spinning purple circle and it does not load.
This is due to an update in the Google Chrome browser.
- To fix this you will need to open your browser and go to settings:
- Put in a search for the term third. Then press on Content settings so that this can be updated.
- Untick the option "Block third-party cookies and site data". Press Done
More information can be found here: https://www.chromium.org/for-testers/bug-reporting-guidelines/uncaught-securityerror-failed-to-read-the-localstorage-property-from-window-access-is-denied-for-this-document
Another cause for this issue in other browsers is due to the disabling of Cookies. Information on this is here: https://blackboard.secure.force.com/publickbarticleview?id=kA7390000004FQK
Please follow the linked information to assist with this in your browser.