University of Tasmania, Australia

Transition Seminar Presentation (PDF 274KB)

In times of change, work groups with good leadership and morale do better than teams with poor leadership and poor morale. There are some people leadership skills that all leaders should know about.

Dr Peter Cotton is an organisational and clinical psychologist with research in the area of organisational health and in particular, key drivers of staff morale, and how they impact on service delivery and general staff well-being.

Transition Seminar Presentation (PDF 1.9MB)

What do we say, how do we respond to uncertainty? What can and can’t you control? How do we manage ourselves through the tricky terrain of change?

Tony Newport is highly experienced in supporting and counselling people experiencing stress in the workplace.

Transition Seminar Presentation (PDF 1.1MB)

This session has been developed to help you in your leadership role, to gain insights and provide you with tools to support positive self-management and constructive strategies when faced with strong reactions to change.

We will identify a range of strategies to maximise the power of the brain to respond constructively (and support others to do the same).

There will be a focus on thinking patterns that support or inhibit healthy responses to change – and a discussion about how leaders can ask quality questions to support team members undergoing a change process.

Bronwyn Cross, from BC Learning Solutions, has worked as a Change Practitioner, Change Agent and as a designer/facilitator of a range of change management and change leadership programs in both the public and private sectors in the past 15 years. She draws from a range of disciplines to provide a practical approach to work-based skills, underpinned by theory and research.

By the end of the session participants will be able to:

• Identify a range of work-based contexts where coaching conversations can add value (i.e. achievement of outcomes, workplace relationships, change leadership etc)
• Use the G.R.O.W coaching model as a framework to initiate and facilitate a coaching conversation
• Identify the types of questioning approaches most beneficial for different types of coaching conversations
• Explain why and how a particular type of coaching conversation is initiated in relation to change management lifecycles

Key Content

• PROSCI’s change management tool/transition model ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) and its usefulness in leading change
• G.R.O.W. model (Goal, Reality, Options, Way forward)
• Research on the efficacy of coaching conversations during change (ADKAR and types of change interventions)
• The importance of trust and rapport in a coaching environment

Key Skills

• Quality questioning (i.e. open enquiry, probing, open and closed etc)
• Dialogue facilitation skills (i.e. intention, listening, paraphrasing, self-reflection and self-management etc)

Key Activities

• Group discussion about current best practice research in change management and how it identifies the importance of quality coaching conversations
• Collegial practice sessions – ideally in pairs or threes; real time coaching session, with provision of feedback from peer observer
• Group debrief; refinement of relevant work-based activities to practice before next “Leading Transition” session; introduction to dialogue skills (in readiness for next session)

Facilitator

The session will be facilitated by Bronwyn Cross from BC Learning Solutions (www.bclearning.com.au). Bronwyn has worked as a Change Practitioner, Change Agent and as a designer/facilitator of a range of change management and change leadership programs in both the public and private sectors in the past 15 years. She draws from a range of disciplines to provide a practical approach to work-based skills, underpinned by theory and research.