A quality management framework in a complex organisation such as a university describes an integrated approach to strategic goal setting, planning, budgeting and management across the whole institution. It is the overall policy and procedural framework within which quality outcomes are pursued and maintained in every aspect of UTAS' activities.
The UTAS Quality Management Framework was developed by the Quality Committee. Central to this framework are the Quality Management Governance Level Principle and Quality Management Policy. These two documents were approved by Council in December 2010, having been endorsed by the Quality Committee, Planning and Resources Committee and Academic Senate.
The Quality Management Framework was developed to address three core issues.
The principles for quality management at UTAS are set out in the Quality Management Framework (Governance Level Principle 13). These are that quality management should be:
The Governance Level Principle and Quality Management Policy (PDF 164 KB) also explain the structure of the UTAS Quality Management Framework and specify how this framework operates. At UTAS, the Quality Management Framework:
To be compliant with the UTAS Governance Level Principle and Quality Management Policy, each administrative and academic organisational unit develops and maintains local processes that meet the relevant principles and provisions, while whole-of-organisation requirements remain the responsibility of the Council, the Senior Management Team and the Academic Senate. The Provost has overall operational responsibility for quality at UTAS.
The following articles are available to explain key aspects of the development and implementation of the UTAS Quality Management Framework:
Authorised by the Provost
4 March, 2014