We are conscious that to succeed in delivering a high level of service quality across the university we must maintain a consistent approach, and continue to support the review and improvement of processes. This includes providing the opportunity for consultation to enable positive continuous service improvements.
We would also be enthusiastic to receive suggestions for cost saving measures, see also Institutional Efficiency.
We encourage staff feedback and offer this via two mechanisms:
- a bi-yearly staff survey of professional services and;
- email communication directly to the Director or to Service.Delivery@utas.edu.au, and an anonymous option see Feedback
We hope to be able to address concerns where appropriate but please be aware that if you submit anonymously we will not be able to directly respond to your query.
Director, Service and Project Delivery