University of Tasmania, Australia

Service Delivery, UTAS is committed to understanding needs and facilitating the provision of high level services to all staff and students of the university. 

We are conscious that to succeed in delivering a high level of service quality across the university we must maintain a consistent approach, and continue to support the review and improvement of processes. This includes providing the opportunity for consultation to enable positive continuous service improvements.

We encourage staff feedback and offer this via two mechanisms:

• a bi-yearly staff survey of professional services and;
• open email communication, including an anonymous option see Feedback

We hope to be able to address concerns where appropriate but please be aware that if you submit anonymously we will not be able to directly respond to your query.

Service Delivery Team:

    Acting Director: Brett Harris x 8524

    John Clements x 3925

    Karen Cole x 9715

    Gina Hadolt x 8519