University of Tasmania, Australia

Our Service Delivery Vision

Streamlined and efficient administrative services built on a shared purpose and collaboration that enables research, learning and teaching and community engagement.

What we do

Service Delivery facilitates effective partnerships across the University in the delivery of high quality administrative services to support research, learning and teaching, and community engagement.

How we do it

Through engagement - identifying and pursuing improvement opportunities in collaboration with relevant UTAS staff. The consultation process is recognised as a valued and crucial part of service delivery and plays a vital role in shaping the quality and improvement of service delivery.

How this benefits UTAS

By assuring the level and quality of administrative service across the University that supports the strategic objectives in the priority areas of research, students and community.

Related Projects

Ensuring effectiveness and efficiency of UTAS administration with the continued development of business processes that leverage the configuration of administrative systems.