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Cookies & Cache

UTAS Home › Information Technology Services › Service Desk  › Cookies & Cache

Enabling Cookies

Cookies are messages sent to a web browser by a web server. Their main purpose of cookies is to identify users, in order to remember login information, prepare customized web pages, or save preferences that you have set for specific web sites. UTAS Webmail uses cookies, so you will need to enable them. Please use the following instructions to enable cookies in the following web browsers.

Clearing Cache

Each time you access a web page, your browser caches (stores) it on your computer. In this way, web pages do not have to be retrieved again each time you click the Back or Forward buttons. This means that sometimes your browser will store errors it encounters. By clearing the stored pages, your browser will retrieve fresh, up-to-date versions of each page.


 Enabling Cookies
 Clearing Cache
Internet Explorer 7.0
  • Click on Internet Options, which is either under VIEW or TOOLS, depending on Explorer Version.
  • Click on the "Privacy" tab.
  • Click on the "Advanced" button
  • Ensure that "Override automatic cookie handling" is checked.
  • First and Third party cookies should be set to "Accept"
  • Check "Always allow session cookies"
  • Click on "OK"
  • Click "Apply" and then "OK"
  • Restart the browser.
  • Click on Internet Options, which is either under VIEW or TOOLS, depending on Explorer Version.
  • Click on the General tab
  • Click on DELETE… under the “Browsing History Category”
  • Select the DELETE FILES... button to delete Cache
  • After you select DELETE FILE…A box will appear asking you to confirm you would like to delete the files. Click YES.
  • Restart the browser.
Mozilla Firefox 3.0
  • Click on “Tools”
  • Select "Options".
  • Select the "Privacy" icon in the top panel.
  • Check the box corresponding to "Accept cookies from sites" & “Accept third-party cookies”
  • Click "OK" to save changes.
  • Restart the browser.
  • Click on “Tools”
  • Select “CLEAR PRIVATE DATA” (CTRL + Shift + Delete)
  • Check the box corresponding to Cache &Cookies only
  • Click “CLEAR PRIVATE DATA NOW” to clear cache
  • Restart the browser.
Safari 3.0
  • From the Safari menu, click “Preferences”.
  • Click on the Security icon near the top of the window.
  • Under “Accept Cookies” the “Always” or “Only from sites you navigate to” must be selected.
  • Restart the browser.
  • From the Safari menu, click “EMPTY CACHE”.
  • When asked: Are you sure you want to empty the cache? Click “EMPTY”.
  • Restart the browser.