Service Desk

Sun Messaging Server

The use of Sun Messaging Server, and the associated webmail front end (Communications Express) was implemented at UTAS on 28th June, 2009. This system provides an internal mechanism for setting forwards and vacation which is accessed from the Communications Express webmail interface.

You can access Sun Messaging Server to read your email using the following link:

https://webmail.utas.edu.au/

If you want to set a forward/vacation message you will need to log in and set this from within the Communications Express webmail interface.

Forwarding email
Please be aware that IT Services recommends against forwarding university email to external email addresses.

1. UTAS cannot guarantee the delivery of any email forwarded to an external non-UTAS email account
2. Email is not a secure means for transferring information. IT Services cannot be responsible for the security of emails, address books, or personal information residing in external email accounts or on privately owned computers. IT Services recommends that staff and students make use of the email and computing facilities provided by the University.

 

 ACCESSING YOUR EMAIL FROM ANY OTHER SOURCE WHILE SETTING FORWARDS OR VACATION MESSAGES CAN LEAD TO CORRUPTION OF YOUR EMAIL.

Mail Forwarding

Options -> Mail -> Settings 

  1. CLOSE ANY EMAIL CLIENT LIKE EUDORA OR OUTLOOK THAT YOU ARE USING TO ACCESS MAIL.
  2. Log in to Communications Express Web Page using the UTAS Webmail page http://webmail.utas.edu.au.
  3. Click 'Options', then 'Mail', then 'Settings'.

     You should tick the checkbox next to "Do not leave copy on server". If you do not, mail will accumulate in your account on the webmail server until your quota is reached. When you reach your quota, no further email will be delivered to you.

  4. Scroll down the page then use the controls in the Mail Forwarding Area to enable/disable forwarding and manage your mail forwarding list.
  5. Click 'Save' to apply your chosen setting.
  6. You must wait at least 15 minutes for these changes to take effect. Testing your forward sooner than the 15 minute grace period will lead to unreliable results.

Vacation Messages

Vacation - Options -> Mail -> Vacation Message

 Options -> Mail -> Vacation Messages

  1. CLOSE ANY EMAIL CLIENT LIKE EUDORA OR OUTLOOK THAT YOU ARE USING TO ACCESS MAIL.
  2. Log in to the Communications Express Web Page using the UTAS Webmail page
  3. Click 'Options', then 'Mail', then 'Vacation Settings'.
  4. Use the fields on the page to enable/disable and customise your vacation message.
  5. Click 'Save' to apply your chosen settings.
  6. You must wait at least 15 minutes for these changes to take effect. Testing your vacation settings sooner than the 15 minute grace period will lead to unreliable results.