Service Desk


Connecting to the Wireless Network

The University of Tasmania now provides wifi access for staff and students via eduroam. The existing service, Uconnect, will be phased out at the end of 2015. Please use the simple, three step process below to connect your wireless device(s) to eduroam.

A print version of this guide is available - Connecting to eduroam (PDF, 271KB)

Instructions for non-UTAS members can be found at the bottom of this page.

1.    Finding the network

On Windows, left-click on the wireless icon in the toolbar beside the clock (as shown below), and select "eduroam".

Windows Network Icon in taskbar 

On a Mac, click on the Wireless network connection in the upper right of your desktop (as below), and select "eduroam".

Mac OS X Network Icon 

For tablets and phones (iPad, iPhone, Android, or Windows), go to the list of networks in your device's settings and click on "eduroam".

2.    Enter your details

For all devices, in the box for username enter your University of Tasmania email address:

Staff: for University of Tasmania staff, this will be your formal email address. Generally, this is

Note: For AMC and other non-University of Tasmania domains the username will be

Students: for students it will be

Note: If you have ever been employed by the University of Tasmania you may have a formal email address (generally You will need to use this instead.

Enter your University of Tasmania password into the password box. Leave all other boxes with the default settings.

3.    Connect

Click on "Connect" or "Join". If a certificate windows appears, click on "accept" or "continue". 

Mac users may have to enter their computer username and password to allow changes. 

Android users will need to change the following settings before connecting:

Connection details:

EAP-method – PEAP

Phase2 authentication – MSCHAPV2

CA certificate – unspecified

Anonymous identity – leave blank

eduroam Instructions for Visitors to UTAS

Visitors from external universities should refer to their home institution for eduroam set-up instructions. They will likely be similar to the instructions provided above.

Further information on eduroam