Service Desk

Off-campus Access

Contact Us

Log a Service Desk Job Online

  • +61 3 6226 1818
    (8:00am-6:00pm weekdays) (10:00am-1:00pm weekends & statewide public holidays)
  • 1300 304 903
    (Local call charge within TAS)
  • Email:

Virtual Private Network (VPN)

Several University of Tasmania systems and services can be accessed off-campus using the Virtual Private Network (VPN). This provides a secure connection to the University of Tasmania and allows access that would otherwise only be available on campus. This includes Web Kiosk, MyLO Manager, MyMedia, and shared network drives.

For instructions on how to use the VPN, please see UTAS VPN

Accessing network drives

The University of Tasmania provides network drives for sharing of documents and other files. These can be accessed off-campus using the VPN (as above). 

For instructions on accessing network drives off campus, please see Remote access to University network drives


Eduroam is a service that allows making use of the wireless network facilities when away from your home campus, using your usual login details. Further information on Eduroam can be found at eduroam.