Service Desk

Service Desk Statistics

These statistics show the volume of contacts being received by the IT Service Desk.


Figure 1: Service Desk contacts

graph of SD contacts between 2007 and 2015

Figure 2: Service Desk phone volumes

graph of SD phone calls between Jan 2007 and July 2013


Figure 3: Service Desk email volumes

graph of SD emails between Jan 2007 and July 2013