Service Desk

Service Desk Statistics

These monthly statistics are designed to show the volume of contacts being received by the IT Service Desk.


Figure 1: Service Desk contacts 2007 - 2014

graph of SD contacts between July 2009 and July 2013

Figure 2: Service Desk email volumes 2007 - 2014

graph of SD emails between Jan 2007 and July 2013

Figure 3: Service Desk phone volumes 2007 - 2014

graph of SD phone calls between Jan 2007 and July 2013