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Help Sheets

Do you have questions about email, the internet, scanning and using the network? Do you want more information about these topics? Check out the Helpsheets we have listed here. If you still have questions please contact the Service Desk via phone (6226 1818 or 1300 304903 for local call), request support online or in person during office hours (see Contacts in Student Support).

What are Help Sheets?

These help sheets are basic instructions on how to use some of the applications available on computers in Information Technology Services Labs or that you may be using at home.  They are available from this site as Adobe Acrobat Format, or in printed form from the Service Desk, in the Morris Miller Library, Launceston Library or the Cradle Coast Campus

Adobe Acrobat Format

Adobe Acrobat (pdf) is a file format that allows viewing of documents on the Internet, on any computer platform, in a form that more accurately represents printed pages.  To view Adobe Acrobat files you require Adobe Acrobat Viewer to be installed on your machine.  You can download it here or click here: Get Acrobat reader

General Help Sheets General Help Sheets
General Computing File Management
e-Matters 2007 Video Conferencing
Usernames and Passwords USB memory sticks
Printing using CAPS Backing up files-pdf (Word version)
Printing and Photocopying using CAPS How to burn CDs using XP commands
Scanning Tips Scanning - How To
How to print Powerpoint 6 to the page. Powerpoint - How To

Webmail:

Developing your ICT skills
Accessing Web Mail ICT Skills checklist
Using Web Mail Computing facilities for students with disabilities
Web Mail attachments

How to set up the Japanese typing
palette on a MAC computer

Spam filters:

Word
Creating Web Mail spam filters
Creating Spam Filters with Apple's Mail (PDF) Creating Spam Filters with Entourage (PDF)
Creating Spam Filters with Eudora (PDF)
Creating Spam Filters with Outlook (PDF)
Lotus Notes Spam Filters (PDF)

Word Taming
Word Processing
Word Formatting-Paragraphs
Word Header & Footer
Word Styles
Word page margins
Setting save formats in Word 2007

Connecting your laptop computer: MyLO
Wired Connections for PC Accessing your course

PC Wireless Connection XP (PDF)

Access MyLO off campus
PC Wireless Connection VISTA (PDF) MyLO Support
Airport connection for OSX Macintosh Lectopia
Printing from your Laptop (UANA) Lecture Recordings (Lectopia) student support information

 

If you find an error in one of our Help Sheets or would like to suggest a new one, please contact the Service Desk.