University of Tasmania, Australia

The Student Evaluation, Review and Reporting Unit (SERRU) is a virtual unit responsible for supporting the University on a range of data needs, priorities and projects. The SERRU team has a range of data skill sets which includes survey implementation, data analysis, research analysis, benchmarking, standards, policy development and project management.

At SERRU we believe that to improve, determine and build our future at the University and the futures of our students we need to evaluate, review and take action. Firstly, strategies must be in place to evaluate and review data, systems and processes across the institution. Secondly, the evaluation of the overall student experience, including the curriculum, is a critical component of university life. We aim to evaluate the student experience through the student life cycle which includes pre-study, undergraduate and post-study.

SERRU Goals are to:

• Develop a strong evaluative culture to improve the student experience at UTAS;
• Establish strategic relationships with a range of stakeholders to gather data to improve the student experience at UTAS;
• Provide support to staff across a range of data needs, priorities and projects;
• Collaborate with people internally, nationally and internationally to build partnerships to improve student learning outcomes and build the reputation of University; and
• Embrace a proactive approach towards the development of an online presence to support evaluation and review.