Online counselling currently allows you to talk with a UTAS counsellor using asynchronous email. We hope to soon be able to offer sessions via an instant messaging (IM) format, voice chat over the internet or video chat via web cam as well. The service lets you access a counsellor in your own space, which means no one else needs to know you are using it.
Please note that while it is confidential and private, online counselling is not an anonymous service. You will be asked to register by providing your name, student identification and contact details. However, people say that online counselling using email allows them to feel anonymous because no one knows what you look like and no one can see you going into the counsellor's office. It may not always be the most suitable or effective means to access counselling and this will be further explained below.
It's for students who would like counselling via the internet, to support them in developing strategies for positively dealing with a range of personal issues such as:
If you have a more general, once-off enquiry, check out our online resources list for additional information sites.
It may not be an appropriate service for you if:
For immediate support if you are in a crisis situation, please call Lifeline on 13 11 14. Please also consider accessing face-to-face counselling.
Authorised by the Executive Director, Student Centre
10 September, 2012