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Usability Testing

About Usability Testing

Usability Testing is best thought of as a combination of psychology and ergonomics. Usability Testing can be done on many different things, eg. mobile phones, coffee machines, or user interfaces, and has the following requirements:

  • Collection of firsthand data in a one-on-one situation
  • An experienced moderator

When is Usability Testing Used on Web Sites?

Usability Testing is used for site assessment and verification, either at the story-board stage, or on an electronic version of a site. Usability Testing sessions are task oriented and produce results which show what users do with your site, rather that what they may say about it. Basically, as Jakob Nielsen (the universally recognised Guru of web usability) maintains, there is only one valid way to gather usability data: observe real users as they use your site to accomplish real tasks.

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