Staff counselling is a 24 hour service available to all University employees and their immediate family free of charge under the Employee Assistance Program (EAP). The aim of the service is to provide timely counselling and support to employees who have work or non-work related concerns or issues.
The sessions are completely confidential and no personal or identifying information is forwarded on to the University.
Employees or immediate family members are eligible for three free standard (1 hour) sessions per calendar year. Should employees wish to receive more than three sessions, please contact Human Resources on (03) 6226 7877 to discuss.
At least 24 hours' notice of inability to attend a scheduled counselling session must be provided. If you fail to provide 24 hours' notice you will personally incur an account for that session.
Employees will be required to present their current Staff ID Card to the Service Provider at the first appointment. Employee ID numbers will be retained by the Provider.
To arrange an appointment please contact the University EAP provider, (details below).
Assistance whilst travelling Overseas
Assistance is available for staff and students travelling overseas through International SOS. International SOS offer 24/7 support via their Sydney Assistance Centre, to access the service call +61 2 9372 2468.