Now that you have accepted your place at Student Living it's time to start planning on how to get here, what you need to bring and what you do when you arrive.
Keep an eye out on your email for more specific information related to arrival and induction sessions.
As a UTAS student you are entitled for a once off airport pick-up. You will need to register for an airport pick-up before you arrive in Australia. This form must be received at least 48 hours (or by Thursday morning if arriving on Saturday, Sunday or Monday) before your scheduled arrival to guarantee assistance.
The majority of new residents arrive at Student Living on the Sunday before Orientation week – the start date of your contract. If you expect to arrive before this date you will need to advise Accommodation Services ahead of time so that we can let you know if your room will be available.
If you are arriving during office hours on a weekday, you can report directly to the Student Living office. Office hours are 8:30am to 5:00pm.
If you are arriving on a weekend or after hours, you will need to contact the after-hours support staff, on duty after 5:00pm. In Hobart you can report directly to the Student Living office: there is a help phone located outside the office. Press the button for assistance and your call will be answered by a staff member who will then meet you. In Launceston there are help points located at the main entrance of each residence site. Press the button marked Residential assistance and your call will be answered by a staff member who will meet you on site.
Check in closes at 10:00pm. If you arrive after hours, please Contact Us.
Student Living generally issues a 'Welcome' newsletter, and all residents are provided with a 'welcome pack' on arrival, which we hope will answer your many questions about arriving at Student Living and what to do when you get here.
Student Living will run several induction sessions for new residents which include a tour of the facilities – details of these sessions will be forwarded to you prior to your arrival. Although not compulsory these sessions are strongly recommended.