Courses & Units

Workplace Conflict Management Systems LAW556


In this unit students will learn how to evaluate and design effective workplace conflict management systems, appropriate for both small and large organisations.  Students will examine the relationship between formal and informal processes in a conflict management system, and the impact of workplace conflict culture on the success of the system.


Unit name Workplace Conflict Management Systems
Unit code LAW556
Credit points 12.5
Faculty/School College of Arts, Law and Education
Faculty of Law
Discipline Law
Coordinator Dr Olivia Rundle and Dr Samantha Hardy
Teaching staff

Dr Olivia Rundle and Dr Samantha Hardy

Level Postgraduate
Available as student elective? No
Breadth Unit? No


This unit is currently unavailable.


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Unit census dates currently displaying for 2019 are indicative and subject to change. Finalised census dates for 2019 will be available from the 1st October 2018.

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Band Field of Education
1 100707

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Teaching Pattern

All unit material will be provided online, in the form of readings, short videos and online activities.


1 x report to management (40%); 1 x case study (40%); 1 x engagement in online activities (20%).

TimetableView the lecture timetable | View the full unit timetable

Flexible Study Options

All unit material will be provided online, in the form of readings, short videos and online activities.



Ury, W., Brett, J and Goldberg, S. Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (1988, Jossey-Bass).

Constantino, C.A. and Sickles Merchant, C. Designing Conflict Management Systems (1996, Jossey Bass).

Lipsky, D.B., Seeber, R. and Fincher, R.B. Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals (2003, Jossey Bass).

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